Jamie Baker

Judge
DISC Type : Dc

Head of Sales Operations Americas at 3Shape

Greater Pittsburgh Region, United States

Overview

Jamie Baker is a Commercial Enablement Leader with over 15 years of experience driving business improvement and sales optimization at major organizations like Thermo Fisher Scientific and Johnson & Johnson. He is a Lean Master with degrees from the University of Pittsburgh and Penn State. People who have worked with him often describe him as detail-oriented, a big-picture thinker, and a strong collaborator.

Outside of his professional roles, Jamie is passionate about building positive and energetic team environments. He enjoys engaging in team-building activities and celebrates his teams successes, fostering a supportive and exciting work culture. He is enthusiastic about the companies he works for and the impact they make.

He once successfully escaped a Norse gods-themed escape room with his team, finishing with just 8 minutes to spare.

Personality Overview

Fast But Wary

Objective Thinker

Quality Focused

They are not focused on building rapport and relationships.  They are very proud of what they do. More than the product, they care about the effectiveness of the product.

Topics They Care About

Sales Optimization
Has a long track record of leading commercial and sales optimization at large corporations, including Thermo Fisher Scientific, Johnson & Johnson Vision Care, and Bausch + Lomb.
Team Leadership
Frequently posts about his team, expressing his appreciation and emphasizing the importance of an energetic, positive, and exciting work environment.
Digital Dentistry
His current role is at 3Shape, a global innovator in digital dentistry. He has expressed great excitement about the company's mission and the opportunity to contribute.

Media Appearances

Jamie has no verified media appearances

Work History

2-2026
Head of Sales Operations Americas at 3Shape
1-2025 - 2-2026
Senior Director, Americas Customer Success at Industrial Scientific
5-2024 - 2-2025
Director, Customer Success Team at Industrial Scientific
4-2023 - 5-2024
Director, Strategic Deployment and Execution at Thermo Fisher Scientific
3-2018 - 5-2023
Director, Sales Enablement at Thermo Fisher Scientific

Education

1984 - 1988
BS from University of Pittsburgh
1994 - 1997
Master's degree from Penn State University

More Information

Social Presence :

Prographics :

Exp : 37 Location : Greater Pittsburgh Region, United States Job Level : Mid-senior Designation : Head of Sales Operations Americas at 3Shape
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Insights For Selling To Jamie

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Speak about competitive differentiation that your product offers

DONT's

  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jamie is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Jamie

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Jamie move?

  • They can take decisions very fast if you manage to convince them.
  • Can Jamie take some risk or not?

  • The risks don’t matter much to them.

You And Jamie

Personality Compatibility


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