Jamie Gibson

Enthusiast
DISC Type : i

Managing Director at DCBL (Direct Collection Bailiffs Ltd)

United Kingdom

Overview

Jamie Gibson is the Managing Director of DCBL, bringing over 20 years of experience from the water industry, including leadership roles at Water Plus and Severn Trent Water. He has a track record of driving operational efficiency and effective debt management. People who have worked with him describe him as analytical, fair-minded, and a supportive leader.

Outside of work, Jamie is a father to three children. He is a keen follower of most sports and enjoys traveling, listening to music, and cooking over an open fire.

Unique fact: Jamie began his career in the Royal Navy, where he served for eight years as a weapons engineer.

Personality Overview

Story Driven

Amiable & Agreeable

Non-Confrontational

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Debt Resolution
His entire career has focused on debt management, from leading debt strategy at Severn Trent and Water Plus to his current MD role at a leading debt resolution firm.
Customer Experience
A consistent focus throughout his career, he strives to deliver an exceptional customer experience alongside operational efficiency and revenue management.
Strategic Growth
In his new role at DCBL, he is focused on expanding the business into new sectors, including utilities, energy, and telecoms, building on the company's success.

Media Appearances

Jamie has no verified media appearances

Work History

11-2025
Managing Director at DCBL (Direct Collection Bailiffs Ltd)
11-2022 - 11-2025
Managing Director (sme and small corp) at Water Plus
11-2019 - 11-2022
Head of operations strategy at Water Plus
6-2016 - 11-2019
Head of Back Office Operations at Water Plus
7-2015 - 6-2016
Head of Debt, Business Services at Severn Trent Water

Education

1985 - 1989
Education details unavailable from bishop ullathorne school

More Information

Social Presence :

Prographics :

Exp : 17 Location : United Kingdom Job Level : Mid-senior Designation : Managing Director at DCBL (Direct Collection Bailiffs Ltd)
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Insights For Selling To Jamie

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Ask them how their day is going or exchange some other pleasantries
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jamie is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Jamie

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Jamie move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Jamie take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Jamie

Personality Compatibility


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