Janaina Maia in

Janaina Maia

Examiner · DISC type cs
Gerente de Operações Fisrt Mile at iMile Delivery
📍 São Paulo, São Paulo, Brazil

Janaina is an Operations Manager at iMile Delivery, focused on first-mile logistics. Her career, which includes roles at Azul Linhas Aéreas and JADLOG, centers on optimizing operational performance, enhancing quality, and improving the customer experience. She holds an MBA and a degree in Propaganda e Marketing.

She holds a "Hugme Reclame Aqui" certification, underscoring her commitment to excellence in customer relations and feedback management.

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Experience
12 Years
Current Role
Gerente de Operações Fisrt Mile
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Janaina shows up

Tough To Convince
Unexpressive
Overcautious

They tend to have clarity about their needs and constraints, and are unlikely to over-promise. They are heavily focused on quality and prefer doing things the right way, even if it takes time. The only way to convince them is by showing them examples and ample proof.

Priorities

Topics Janaina cares about

First-Mile Logistics
As the current Gerente de Operações Fisrt Mile, she is responsible for the strategic management and performance of initial supply chain operations.
Operational Performance
A consistent theme in her career, focusing on coordinating performance, managing critical KPIs, and implementing best practices to ensure high-efficiency deliveries.
+4 more topics Login to view topics
Career

Work history

7-2025
Gerente de Operações Fisrt Mile
iMile Delivery
1-2024 - 7-2025
Coordenador de Performance Operacional
Azul Linhas Aéreas Brasileiras
8-2012 - 7-2019
Gerente de Atendimento
JADLOG Logística e Taxi Aereo LTDA
6-2009 - 8-2012
Supervisora de Qualidade
Jad Logística Ltda
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2-2023 - 5-2024
Master of Business Administration - MBA
Universidade Anhembi Morumbi
2009 - 2012
Bacharel em Propaganda e Marketing
Universidade Paulista
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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