Janaina Maia in

Janaina Maia

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Gerente de Operações Fisrt Mile at iMile Delivery
📍 São Paulo, São Paulo, Brazil

Janaina is an Operations Manager at iMile Delivery, focused on first-mile logistics. Her career, which includes roles at Azul Linhas Aéreas and JADLOG, centers on optimizing operational performance, enhancing quality, and improving the customer experience. She holds an MBA and a degree in Propaganda e Marketing.

She holds a "Hugme Reclame Aqui" certification, underscoring her commitment to excellence in customer relations and feedback management.

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Experience
12 Years
Current Role
Gerente de Operações Fisrt Mile
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Janaina cares about

First-Mile Logistics
As the current Gerente de Operações Fisrt Mile, she is responsible for the strategic management and performance of initial supply chain operations.
Operational Performance
A consistent theme in her career, focusing on coordinating performance, managing critical KPIs, and implementing best practices to ensure high-efficiency deliveries.
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Career

Work history

7-2025
Gerente de Operações Fisrt Mile
iMile Delivery
1-2024 - 7-2025
Coordenador de Performance Operacional
Azul Linhas Aéreas Brasileiras
8-2012 - 7-2019
Gerente de Atendimento
JADLOG Logística e Taxi Aereo LTDA
6-2009 - 8-2012
Supervisora de Qualidade
Jad Logística Ltda
In the press

Media appearances

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Education
2-2023 - 5-2024
Master of Business Administration - MBA
Universidade Anhembi Morumbi
2009 - 2012
Bacharel em Propaganda e Marketing
Universidade Paulista
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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