Jane Pleasants

Observer
DISC Type : ic

President at SMI - Strategic Marketplace Initiative

Durham, North Carolina, United States

Overview

Jane Pleasants is the President of the Strategic Marketplace Initiative (SMI), leveraging decades of experience leading supply chain operations at prominent academic medical centers like Duke University, Vanderbilt, and the University of Rochester. She is a recognized industry leader dedicated to fostering collaboration between providers and suppliers to drive innovation and efficiency in healthcare.

Jane is a highly collaborative professional who values mentorship and celebrating the achievements of her colleagues. She is passionate about creating open dialogue between industry trading partners and has been actively involved with SMI since its inception in 2004, serving on its first board of directors before assuming leadership.

She was inducted into the Bellwether Leagues Hall of Fame for Healthcare Supply Chain Leadership in 2015 for her significant contributions to the industry.

Personality Overview

Curious

Assertive

Example Seeker

They often ask many questions and rely heavily on information and documentation.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Healthcare Supply Chain
Her career spans nearly three decades in healthcare supply chain, transforming operations at multiple academic medical centers and now leading the industry thought-leader organization, SMI.
Global Procurement
While at Duke, she managed global sourcing and procurement activities, including equipping the Duke Kunshan University Campus in China.
Industry Collaboration
As President of SMI, her primary role is to unite providers, suppliers, and innovators to solve complex industry challenges and improve patient care through partnership.

Media Appearances

Jane has no verified media appearances

Work History

2-2025
President at SMI - Strategic Marketplace Initiative
2-2021 - 2-2025
Executive Director at SMI - Strategic Marketplace Initiative
3-1999 - 2-2021
Vice President - Supply Chain at Duke University and Health System
11-1997 - 3-1999
Director Supply Chain at University of Rochester Medical Center
9-1987 - 10-1997
Associate Director at Vanderbilt University Medical Center

Education

Education details unavailable from Andrews University

More Information

Social Presence :

Prographics :

Exp : 38 Location : Durham, North Carolina, United States Job Level : N/A Designation : President at SMI - Strategic Marketplace Initiative
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Insights For Selling To Jane

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Build rapport, it will come handy to handle hard questions later
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jane is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Jane

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Jane move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Jane take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Jane

Personality Compatibility


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