Jane Thirlwell

Trailblazer
DISC Type : ID

Director of Transformation and Change at LSL Property Services plc

United Kingdom

Overview

Jane Thirlwell is a customer-focused change leader with over two decades of experience delivering strategic outcomes in the financial services sector. Currently Director of Transformation and Change at LSL Property Services, she specializes in turning strategy into action for complex programmes. People who have worked with Jane often describe her as results-driven, highly capable, and an excellent stakeholder manager.

Outside of her formal role, Jane is deeply engaged in her professional community, frequently attending industry events focused on mortgage innovation, technology, and leadership in the digital economy. Her activities suggest a passion for continuous learning and networking with fellow leaders, particularly within the Yorkshire area, to share insights and discuss evolving business challenges.

Unique fact: Janes nights out in Leeds have evolved to include attending live recordings of industry-focused podcasts like "Quality Talks. "

Personality Overview

Values Relationships

Informal

Friendly But Fast

They are more likely to accept new and exciting technologies.  They will fight for you if they come to believe in you. A combination of speed and relationship gets the best response from them.

Topics They Care About

Business Transformation
Her career is dedicated to leading complex, high-profile transformation programmes and turning strategic vision into tangible, value-driven commercial outcomes.
Mortgage Technology
Actively participates in industry events, discussing the challenges brokers face and the importance of collaboration between technology partners to innovate.
Leadership Development
A graduate of the Oxford Women's Leadership Development Programme, she is praised for building high-performing, inclusive teams and fostering growth.

Media Appearances

Jane has no verified media appearances

Work History

6-2024
Director of Transformation and Change at LSL Property Services plc
5-2022 - 5-2024
Director of Programme Management at Sesame Bankhall Group
1-2021 - 4-2022
Transformation Lead at Aviva
6-2020 - 12-2020
Business Lead, Business Process Outsourcing at Aviva
7-2019 - 6-2020
Senior Customer Operations Manager at Aviva

Education

Jane has no verified education history

More Information

Social Presence :

Prographics :

Exp : 26 Location : United Kingdom Job Level : Mid-senior Designation : Director of Transformation and Change at LSL Property Services plc
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Insights For Selling To Jane

During A Call Or A Meeting

DO's

  • Give them control of the sales process
  • Ask them for a lunch or coffee once some rapport has been established
  • Help them visualize the impact of their decision

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don’t force involvement of other stakeholders unless it is critical
  • Don't make any commitments that you might not be able to fulfill

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jane is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Jane

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Jane move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Jane take some risk or not?

  • If necessary, they will be ready to take risks.

You And Jane

Personality Compatibility


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