Janice Hiers in

Janice Hiers

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Unified Communications Engineer at ConvergeOne
📍 Orlando, Florida, United States

A Unified Communications Engineer with over a decade in telecommunications, currently at ConvergeOne. She is a recognized specialist in Avaya systems and contact center technologies. Colleagues describe her as a professional with top-notch technical expertise and leadership skills, committed to enhancing organizational efficiency through innovative telecom strategies.

Janice recently posted that she is open to work and actively seeking a new role as a Telecommunications Specialist.

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Experience
34 Years
Current Role
Unified Communications Engineer
Location
Orlando, Florida, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Janice cares about

Unified Communications
Her career is focused on delivering seamless communication solutions and leveraging UC strategies to enhance organizational efficiency and support business growth.
Avaya Systems
Possesses deep, long-term expertise in Avaya systems and software, having held specialist roles focused on this technology at multiple companies.
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Career

Work history

1-2018 - 9-2025
Unified Communications Engineer
ConvergeOne
11-2013 - 2-2018
Avaya Software Specialist
Arrow Systems Integration
6-2008 - 11-2013
Maintenance Operations Manager
Arrow S3 (formerly Cross Telecom Corporation)
2007 - 6-2008
AVAYA Software Specialist
Cross Telecom
11-2004 - 12-2006
AVAYA Software Specialist
American Communication Technnolgies Inc.
In the press

Media appearances

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Education
1986 - 1989
Diploma
Lyman High School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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