Janice Walton

Enthusiast
DISC Type : i

Client Specialist at National Debt Relief, LLC

Arlington, Texas, United States

Overview

Janice Walton is a highly skilled client relations professional with over 20 years of experience in account management, client retention, and technical support. Her expertise includes contract negotiation and customer escalation management. She holds a Bachelor of Arts from Langston University.

Based on her interests, Janice appears to follow developments in the automotive industry, particularly with companies like General Motors, as well as organizations within the insurance and financial services sector.

Unique fact: Janice has a diverse background that includes being a Licensed Insurance Agent, where she specialized in Medicare plans.

Personality Overview

Consensus Focused

Story Driven

Amiable & Agreeable

They agree with others often, so exercise caution when relying on their word.  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Client Retention
Her experience at ADT focused on sales and retention, and her broader career has centered on account management and client relations.
Team Coaching
In her role as a Support Coach at Verizon Wireless, she was responsible for training and testing new hires on various applications and systems.
Customer Advocacy
Her experience includes customer escalation management and working as a Benefits Verification Specialist, ensuring patients received drug therapy authorizations.

Media Appearances

Janice has no verified media appearances

Work History

10-2025
Client Specialist at National Debt Relief, LLC
1-2024 - 12-2025
Account Manager at ADT
2-2020 - 8-2023
NEE Support Coach at Verizon Wireless (Worldwide Wireless)
9-2018 - 12-2019
Licensed Insurance Agent at Prudential Insurance
11-2016 - 8-2018
Benefits Verification Specialist at AmerisourceBergen

Education

Bachelor of Arts (B.A.) from Langston University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Arlington, Texas, United States Job Level : Junior Designation : Client Specialist at National Debt Relief, LLC
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Insights For Selling To Janice

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Speak from experience about success that the product has seen with other customers
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t be too formal with them, they trust informality more
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Janice is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Janice

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Janice move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Janice take some risk or not?

  • They can take some low-probability risks if needed.

You And Janice

Personality Compatibility


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