Janna Milbourn

Balancer
DISC Type : S

Guest Experience Manager at Club Quarters Hotels

Bromley, England, United Kingdom

Overview

Janna is a creative marketer and copywriter who transitioned into the field after gaining experience as an account executive. She leverages a long-standing proficiency in creative writing to generate new ideas and compelling communications that grow consumer love for a brand, complemented by her background in guest experience management.

Personality Overview

Diplomatic

Risk-Averse

Good Listener

They are courteous and respectful but practical.  They like following the process even if it takes time to reach any conclusion. They are willing to make long-term decisions.

Topics They Care About

Marketing & Copywriting
Passionate about generating new ideas and creative ways to communicate with consumers to grow their love for quality products or services.
Customer Experience
Her role as a Guest Experience Manager at Club Quarters Hotels indicates a professional focus on customer satisfaction and brand affinity.
Creative Writing
Describes herself as having a long-standing proficiency in creative writing and has posted multiple original poems, indicating a deep personal passion.

Media Appearances

Janna has no verified media appearances

Work History

9-2022
Guest Experience Manager at Club Quarters Hotels
3-2022 - 5-2022
Copywriter at Living in Design
7-2021 - 2-2022
Account Executive at HDRN Consulting

Education

Janna has no verified education history

More Information

Social Presence :

Prographics :

Exp : 4 Location : Bromley, England, United Kingdom Job Level : Middle Designation : Guest Experience Manager at Club Quarters Hotels
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Insights For Selling To Janna

During A Call Or A Meeting

DO's

  • Share information about the process and how it would address all concerns
  • Be very observant about how they perceive the risk in the decision
  • Be personal and polite and slightly formal

DONT's

  • Don’t try to be overly social in the early interactions
  • Do not sound very transactional, make extra effort to be genuinely interested
  • Don’t brush off their concerns, their comfort with you will go down

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Janna is

  • For them, low risk, acceptance by others and strong collaterals are most important.
  • Will you ever get a clear answer from Janna

  • They never refuse directly, they push out the decisions or just go quiet.

Insights For Deal Planning

    How fast (or slow) will Janna move?

  • They can be some of the slowest decision makers.
  • Can Janna take some risk or not?

  • They have no risk-appetite and prefer to take safe decisions.

You And Janna

Personality Compatibility


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