Jason Ambrose in

Jason Ambrose

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Test Lead at MetLife
📍 Greater Chicago Area, United States

Jason is the Test Lead for Workflow, AI, and Automation at MetLife, where he leverages a background in claims management and education. He holds a Professional Educator Certificate and attended the University of Illinois Urbana-Champaign, specializing in improving productivity through intuitive documentation and workflow design.

He has a passion for education, mentoring employees, developing their skills, and translating complex insurance terminology into understandable language for customers.

As a U. S. Claims Subject Matter Expert, he attended a Global Claims Process workshop in Zurich, Switzerland.

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Experience
14 Years
Current Role
Test Lead
Job Level
Mid-senior
Location
Greater Chicago Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jason cares about

AI & Automation
As a Test Lead for AI and Automation, he is directly involved in implementing and verifying new technologies within the insurance workflow at MetLife.
Employee Development
Passionate about mentoring and training employees, having previously served as a supervisor and team leader responsible for coaching claims professionals.
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Career

Work history

7-2023
Test Lead
MetLife
7-2021 - 7-2023
Group Account Management Consultant
MetLife
7-2020 - 7-2021
Claims Team Leader
elipsLife
9-2019 - 7-2020
Senior Claims Manager
elipsLife
4-2015 - 9-2019
Short Term Disability Unit Leader
MetLife
In the press

Media appearances

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Education
2003 - 2008
BA
University of Illinois Urbana-Champaign
1999 - 2003
Education details unavailable
Bolingbrook High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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