Jason Ambrose

Examiner
DISC Type : cs

Test Lead at MetLife

Greater Chicago Area, United States

Overview

Jason is the Test Lead for Workflow, AI, and Automation at MetLife, where he leverages a background in claims management and education. He holds a Professional Educator Certificate and attended the University of Illinois Urbana-Champaign, specializing in improving productivity through intuitive documentation and workflow design.

He has a passion for education, mentoring employees, developing their skills, and translating complex insurance terminology into understandable language for customers.

As a U. S. Claims Subject Matter Expert, he attended a Global Claims Process workshop in Zurich, Switzerland.

Personality Overview

Status Quo Seeker

Overcautious

Tough To Convince

They are thorough and always follow a systematic approach.  The only way to convince them is by showing them examples and ample proof. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Topics They Care About

AI & Automation
As a Test Lead for AI and Automation, he is directly involved in implementing and verifying new technologies within the insurance workflow at MetLife.
Employee Development
Passionate about mentoring and training employees, having previously served as a supervisor and team leader responsible for coaching claims professionals.
Workflow Optimization
Specializes in building intuitive documentation and designing workflows to improve team productivity and streamline complex claims processes.

Media Appearances

Jason has no verified media appearances

Work History

7-2023
Test Lead at MetLife
7-2021 - 7-2023
Group Account Management Consultant at MetLife
7-2020 - 7-2021
Claims Team Leader at elipsLife
9-2019 - 7-2020
Senior Claims Manager at elipsLife
4-2015 - 9-2019
Short Term Disability Unit Leader at MetLife

Education

2003 - 2008
BA from University of Illinois Urbana-Champaign
1999 - 2003
Education details unavailable from Bolingbrook High School

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Chicago Area, United States Job Level : Mid-senior Designation : Test Lead at MetLife
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Insights For Selling To Jason

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jason is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Jason

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Jason move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Jason take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Jason

Personality Compatibility


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