Jason Dagger in

Jason Dagger

Head of Customer Metering & Accounts at Sydney Water
📍 Greater Sydney Area, Australia

Jason Dagger is the Head of Customer Metering & Accounts at Sydney Water, bringing extensive experience from the Australian utilities sector, including a previous tenure at Goulburn Valley Water. He specializes in large-scale customer billing, government procurement, and people management, with a demonstrated history of leading major system implementation projects.

In 2023, Jason traveled to the United Kingdom to attend the Global Smart Water Metering & Intelligent Data Utilisation Congress. This was to gather insights for Sydney Waters major digital meter rollout, which aims to convert over 90% of its 1. 6 million meters to smart technology by 2035.

He is currently involved in a multi-million dollar initiative at Sydney Water to roll out smart meters, which has already saved residents significant amounts of water through early leak detection.

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Experience
18 Years
Current Role
Head of Customer Metering & Accounts
Job Level
Mid-senior
Location
Greater Sydney Area, Australia
Personality Overview
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Priorities

Topics Jason cares about

Smart Water Metering
He is leading Sydney Water's transformational smart meter rollout, the largest in Australia, and attended a global conference on the topic in 2023.
Customer Billing Systems
Has a demonstrated history of designing, implementing, and managing large-scale customer billing and management systems within the utilities industry.
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Career

Work history

4-2020
Head of Customer Metering & Accounts
Sydney Water
3-2017 - 4-2020
Manager Customer Accounts
Sydney Water
5-2012 - 3-2017
Program Manager Metering
Sydney Water
1-2008 - 4-2012
Manager Customer Accounts & Services
Goulburn Valley Water
In the press

Media appearances

Sydney Water shares results of smart metre rollout. Featured in Utility Magazine
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Sydney Water’s customer hub: Towards an enhanced customer experience. Featured in Australian Water Association (AWA)
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Education
Education details unavailable
Wanganui Park Secondary College
Social presence
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