Jason Reeve in

Jason Reeve

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Head of Customer Operations at Opus Energy
📍 Norwich, England, United Kingdom

Jason is the Head of Customer Operations at Opus Energy, where he leads large teams responsible for customer service, complaints, collections, and billing. Described as an exceptional and versatile leader, he is ILM and CSA qualified with an educational background in Business & Finance from Suffolk College and a passion for getting things right the first time for customers.

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Experience
33 Years
Current Role
Head of Customer Operations
Job Level
Mid-senior
Location
Norwich, England, United Kingdom
Personality Overview

How Jason shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jason cares about

Team Development
He is a committed mentor who actively supports the growth of his team members, stating that a large part of his success is down to their skills and expertise.
Customer Experience
His role is centered on enhancing the customer journey, and he has a stated passion for ensuring processes and services are right the first time.
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Career

Work history

9-2023
Head of Customer Operations
Opus Energy
11-2016 - 9-2023
Collections Manager
Opus Energy
3-2007 - 11-2016
Customer Operations Manager
dlc Hillesden Securities Limited
1-2002 - 3-2007
Service & Installations Manager
Chiltern Invadex (UK) Ltd
1-2000 - 1-2002
Operations Support Group Manager
Mosaic UK Home Service
In the press

Media appearances

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Education
1990 - 1992
Business & Finance
Suffolk College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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