Jason Sampaio

Evaluator
DISC Type : Dcs

Diretor de Sinistros at Zurich Insurance

São Paulo, São Paulo, Brazil

Overview

Jason is the Claims Director at Zurich Insurance, leveraging an extensive background in customer service and operations from roles at LG, Samsung, and Sony Ericsson. He holds MBAs from FGV and Insper, specializing in business and finance. Colleagues consistently describe him as dedicated, committed, smart, and a result-driven strategist.

He has a deep interest in the philosophy behind customer service, exploring how core human values can enhance client relationships. Jason also stays connected to the technology and telecommunications sectors, following companies like Hewlett Packard Enterprise and Ericsson, which reflects his roots in the consumer electronics industry.

Jasons team won the international Qorus Innovation in Insurance Award for their sustainability project, "Zurich Recicla. "

Personality Overview

Thorough Evaluator

Hard To Convince

Quality Focused

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Insurance Innovation
He leads an award-winning claims team, recently recognized internationally for an innovative project that reimagines the customer experience and sustainability in claims processing.
Sustainable Business
His team's acclaimed "Zurich Recicla" project highlights his focus on creating initiatives with a positive environmental impact, turning waste from claims into recycled materials.
Customer Philosophy
He shares thoughts on a deeper, more human-centric approach to customer service, reflecting a genuine passion for enhancing interpersonal relationships in business.

Media Appearances

Jason has no verified media appearances

Work History

3-2024
Diretor de Sinistros at Zurich Insurance
10-2019 - 7-2025
Superintendente de Sinistros at Zurich Insurance
6-2019 - 10-2019
Gerente Senior de Sinistros at Zurich Insurance
7-2013 - 4-2019
General Services Manager at LG Electronics
10-2012 - 7-2013
Service Network Senior Manager at Samsung Electronics

Education

2013 - 2017
Master of Business Administration - MBA from FGV - Fundação Getulio Vargas
2008 - 2012
Master of Business Administration (MBA) from Insper - Instituto de Ensino e Pesquisa (Ibmec - SP)

More Information

Social Presence :

Prographics :

Exp : 25 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Diretor de Sinistros at Zurich Insurance
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Insights For Selling To Jason

During A Call Or A Meeting

DO's

  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Keep a professional, business-like approach; especially if you tend to get informal quickly

DONT's

  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Don’t focus on relationship, focus purely on the merit of your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jason is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Jason

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Jason move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Jason take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Jason

Personality Compatibility


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