Jason Wolpe

Collaborator
DISC Type : is

Executive Director of Call Center at Frontline Group

Gilbert, Arizona, United States

Overview

Jason is a seasoned executive with extensive experience leading large-scale call center operations, sales, and client experience teams. His career includes leadership roles at Frontline Group, Freedom Debt Relief, and FACTORY DIRECT MODELS. He studied Business Management and Sociology at Arizona State University.

Outside of his professional life, Jason has an interest in the aviation industry, demonstrated by his previous role at a global leader in aviation models. His Arizona roots suggest a potential connection to local and collegiate sports.

His personal motto is to "Poke holes in it until its 10 feet tall and bullet proof, then continue to make it better! ! "

Personality Overview

Consensus Builder

Appreciative

Good Listener

Scenarios where both sides can come out as winners appeal to them greatly.  Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are. They are more likely to opt for solutions that are proven in the market.

Topics They Care About

BPO Performance
He frequently posts about the importance of choosing the right BPO and proudly shares his team's high Net Promoter Scores (NPS).
AI in BPO
He believes AI's true power is in augmenting human agents to improve efficiency and customer experience, not in replacing them entirely.
Client Experience
His career history includes multiple VP-level roles specifically focused on elevating the customer journey and managing client services teams.

Media Appearances

Jason has no verified media appearances

Work History

10-2025
Executive Director of Call Center at Frontline Group
7-2016 - 10-2025
VP of Sales and Client Experience at FACTORY DIRECT MODELS, LLC
8-2009 - 7-2016
VP of Customer Service at Freedom Debt Relief
4-2005 - 2-2008
VP of Sales/Partner at EvisionsMarketing
8-1995 - 4-2005
Director of Call Centers at Inpulse Response Group

Education

1988 - 1992
Business Management and Sociology from Arizona State University

More Information

Social Presence :

Prographics :

Exp : 29 Location : Gilbert, Arizona, United States Job Level : Senior Designation : Executive Director of Call Center at Frontline Group
URL has been copied!

Insights For Selling To Jason

During A Call Or A Meeting

DO's

  • Use phrases like ‘trust me when’, ‘your team will love’ etc.
  • Summarize the key points at the end of the conversation
  • When asking them questions, sound relatable and informal

DONT's

  • Don’t give the impression of being unproven or risky
  • Don’t push them to make decisions very fast, let them take their time
  • Avoid unnecessary confrontation if it arises incidentally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jason is

  • Relationship and rapport play a major role, followed by low risk and the presence of proof points.
  • Will you ever get a clear answer from Jason

  • They are diplomatic when the need arises; they hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Jason move?

  • They can take their time to reach decisions, even while they stay engaged and friendly.
  • Can Jason take some risk or not?

  • They are unlikely to take many risks.

You And Jason

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.