Jay L.

Enthusiast
DISC Type : i

Customer Support Manager at NETSCOUT

New York City Metropolitan Area, United States

Overview

Jay has no verified overview

Personality Overview

Optimistic

Non-Confrontational

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They agree with others often, so exercise caution when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Jay has no verified topics they care about

Media Appearances

Jay has no verified media appearances

Work History

7-2005
Customer Support Manager at NETSCOUT

Education

2001 - 2005
Education details unavailable from Elon University

More Information

Social Presence :

Prographics :

Exp : 20 Location : New York City Metropolitan Area, United States Job Level : Middle Designation : Customer Support Manager at NETSCOUT
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Insights For Selling To Jay

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Compliment them about their personality if you get a chance
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jay is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Jay

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Jay move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Jay take some risk or not?

  • They can take some low-probability risks if needed.

You And Jay

Personality Compatibility


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