Jean Pierre Batista in

Jean Pierre Batista

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Customer Success Account Manager Mid Market - Canadá at Docusign
📍 São Paulo, Brazil

Jean Pierre Batista is a Customer Success Account Manager at Docusign, specializing in the SaaS environment for the Mid Market in the USA and Canada. He leverages a unique background in the hospitality industry to elevate the user experience. Colleagues frequently describe him as inspiring, caring, and dynamic, with excellent communication skills.

He is fluent in English, Spanish, and Portuguese, which he uses to connect with a diverse clientele. Public posts suggest he is passionate about personal growth, gratitude, and celebrating diversity and identity. He has completed certifications in both emotional intelligence and senior-level concierge services, reflecting a commitment to personal and professional development.

Unique fact: He holds a "Concierge Senior Level" certification, bringing principles of high-end hospitality to his customer success role in the tech industry.

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Experience
7 Years
Current Role
Customer Success Account Manager Mid Market - Canadá
Job Level
Middle
Location
São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jean cares about

Customer Experience
His entire career, from hospitality at Expedia to customer success at Docusign, focuses on forging robust customer relationships and ensuring exceptional service.
Hospitality in Tech
He explicitly mentions leveraging his hospitality background to enhance the user experience in the dynamic SaaS environment, showing a unique cross-industry perspective.
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Career

Work history

2-2025
Customer Success Account Manager Mid Market - Canadá
Docusign
8-2024 - 2-2025
Customer Success Account Specialist SMB - USA
Docusign
3-2024 - 8-2024
Customer Success Account Specialist - Europe, Middle Eastern and Africa
Docusign
10-2022 - 8-2023
Market Manager - Paraná
Expedia Group
12-2020 - 10-2022
Account Manager - Latin America
Expedia Group
In the press

Media appearances

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Education
2019 - 2020
Bachelor's degree
Universidade Anhembi Morumbi
2014 - 2015
Gestão de Turismo
Centro Universitário FMU | FIAM-FAAM
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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