Jeff Harling in

Jeff Harling

Captain · DISC type DS
Head of Global Digital Customer Experience - Success and Support at Zoom
📍 Denver Metropolitan Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
35 Years
Current Role
Head of Global Digital Customer Experience - Success and Support
Job Level
Mid-senior
Location
Denver Metropolitan Area, United States
Personality Overview

How Jeff shows up

Decisive But Calm
Consummate Professional
Long-Term Thinker

They exhibit a rare combination of being result-oriented but patient at the same time. They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Priorities

Topics Jeff cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

12-2020
Head of Global Digital Customer Experience - Success and Support
Zoom
4-2020 - 12-2020
Area Vice President, Global Self-Service
RingCentral
11-2017 - 4-2020
Senior Director, Global Web Self-Service
RingCentral
4-2017 - 11-2017
Customer Success Executive
Zendesk
2-2015 - 3-2017
Senior Director, Technology and Content
Comcast
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2010 - 2012
Masters of Science
Regis University
Education details unavailable
Middle Tennessee State University (MTSU)
Bachelors of Science
Regis University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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