Jeff Sharritts

Enthusiast
DISC Type : i

EVP and Chief Revenue Officer at Lumen Technologies

Atlanta Metropolitan Area, United States

Overview

Jeff Sharritts is Ciscos Executive Vice President and Chief Customer and Partner Officer, overseeing the companys global sales and partner organization. A Cisco veteran of over 20 years, he has extensive experience in shaping channel strategy and leading multi-billion dollar sales divisions. He holds a Bachelor of Business Administration from The Ohio State University.

Outside of his core responsibilities, he is a passionate advocate for building inclusive and diverse teams. He champions the development of early-in-career professionals, focusing on mentorship and creating opportunities for the next generation of leaders to thrive and make an impact.

Unique fact: Jeff leads a global organization of over 37,000 employees that is responsible for more than $50 billion in annual revenue.

Personality Overview

Consensus Focused

Optimistic

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Customer & Partner Success
His current role is dedicated to the success of customers and partners, and he consistently emphasizes Cisco's commitment to being a partner-led company.
Channel Strategy
Throughout his 20+ year career at Cisco, he has been instrumental in redefining and leading the company's global and national channel strategies.
Diversity & Inclusion
He is a vocal champion for inclusion and diversity, viewing it as a critical component for building high-performing teams and driving business impact.

Media Appearances

S4 E9: Talking Sales, Partnerships, and Leadership with Jeff Sharritts. Featured in Cisco TechBeat (Apple Podcasts)

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Stronger Together – Cisco Keynote, Jeffrey Sharritts. Featured in Cisco Transform

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Cisco’s Gerri Elliott Retires; Channel Leader Jeff Sharritts Promoted to Executive Leadership Team. Featured in CRN

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Work History

2-2026
EVP and Chief Revenue Officer at Lumen Technologies
2-2022 - 7-2024
Executive Vice President, Chief Customer and Partner Officer at Cisco
3-2021
Independent Director at Mueller Water Products
6-2018 - 2-2022
Senior Vice President, Americas Sales at Cisco
8-2014 - 6-2018
Senior Vice President US Commercial Sales at Cisco

Education

Bachelor of Business Administration (BBA) from The Ohio State University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Atlanta Metropolitan Area, United States Job Level : N/A Designation : EVP and Chief Revenue Officer at Lumen Technologies
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Insights For Selling To Jeff

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Compliment them about their personality if you get a chance
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jeff is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Jeff

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Jeff move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Jeff take some risk or not?

  • They can take some low-probability risks if needed.

You And Jeff

Personality Compatibility


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