Jeffrey Ballentine

Critic
DISC Type : C

IT Director at University of Pennsylvania

Chester Heights, Pennsylvania, United States

Overview

Jeffrey Ballentine serves as the Associate Director of Infrastructure Engineering at the University of Pennsylvania, where he has held various IT leadership positions. He is an ITIL 4 Master and received an honorable mention in the universitys Models of Excellence Program for resolving wireless network challenges.

His background includes working as a Personal Care Assistant with Easter Seals, where he provided dedicated support to young adults with cognitive impairments. Jeffrey also pursued education in Real Estate, showing a breadth of interests beyond his core technology focus.

He has co-authored publications on topics such as "Client Connectivity to AirPennNet" and "Dusting off your data: Using old data to support new goals. "

Personality Overview

Negotiator

Objective Thinker

Precise

Unless the value is proven by data, they are unlikely to value fancy features.  They enjoy working alone and do not rely on others very often. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

IT Service Management
Holds an ITIL 4 Master certification and shared his progress on the ITIL v4 Managing Professional Transition exam, indicating a deep interest in ITSM principles.
Data Utilization
Co-authored a publication titled "Dusting off your data: Using old data to support new goals, " showing an interest in leveraging existing data for new initiatives.
Network Infrastructure
His role in infrastructure engineering and a publication on client connectivity highlight his focus on robust and efficient network solutions.

Media Appearances

Jeffrey has no verified media appearances

Work History

3-2022
IT Director at University of Pennsylvania
5-2017 - 3-2023
Senior IT Manager, Informations Systems and Computing Technology Services at University of Pennsylvania
12-2015 - 5-2017
Senior IT Project Leader Information Systems and Computing, Technology Services at University of Pennsylvania
8-2004 - 2-2009
Senior IT Support Specialist at University of Pennsylvania School of Medicine
7-2002 - 6-2004
Personal Care Assistant at Easter Seals of New Jersey

Education

2010 - 2010
Real Estate from Delaware County Community College
Bachelor of Science (B.S.) from East Stroudsburg University of Pennsylvania

More Information

Social Presence :

Prographics :

Exp : 22 Location : Chester Heights, Pennsylvania, United States Job Level : Mid-senior Designation : IT Director at University of Pennsylvania
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Insights For Selling To Jeffrey

During A Call Or A Meeting

DO's

  • Be formal and objective, they will appreciate it more
  • Be ready for penetrating questions and critical examination of your pitch
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Don’t try too hard to build a relationship with them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jeffrey is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Jeffrey

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Jeffrey move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Jeffrey take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Jeffrey

Personality Compatibility


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