Jen Kurtz in

Jen Kurtz

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Customer Success Manager, High Touch Americas at Ashby
📍 Greater Pittsburgh Region, United States

Jen Kurtz is a Customer Success Manager at Ashby, leveraging a unique background in both People/HR and customer-facing roles. Her career includes managing recruiting operations and enablement at Form Energy and Calendly. She holds a SHRM-CP certification and earned her Bachelors Degree from Kent State University. People who have worked with her describe her as empathetic, professional, and a fantastic partner.

Passionate about personal and professional growth, Jen enjoys advising and coaching others to help them achieve their goals. Her strengths include empathy, positivity, and a love for learning, which she applies to her interactions. She has provided career advice on topics like building a personal brand and growing professional connections, showing a dedication to enabling others success.

Jen holds a certification in "Generative AI and Workplace Transformation, " highlighting her forward-thinking approach to the intersection of technology and human resources.

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Experience
4 Years
Current Role
Customer Success Manager, High Touch Americas
Job Level
Middle
Location
Greater Pittsburgh Region, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Jen cares about

Recruiting Enablement
Previously led recruiting operations and enablement teams, focusing on optimizing technology and processes to drive efficiency for hiring leaders at Form Energy and Calendly.
Customer Success
Manages high-touch customer relationships at Ashby. Her experience includes onboarding, training, and retention, ensuring leaders achieve their goals with the product.
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Career

Work history

9-2025
Customer Success Manager, High Touch Americas
Ashby
9-2024 - 9-2025
Manager, Recruiting Operations & Enablement
Form Energy
12-2022 - 9-2024
Talent Acquisition Operations & Enablement
Calendly
1-2022 - 12-2022
Talent Acquisition Specialist, Customer Success
Calendly
Customer Success Manager (Implementation, Onboarding, Training, Retention)
Calendly
In the press

Media appearances

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Education
Bachelor's Degree
Kent State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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