Jen Lewis in

Jen Lewis

Questioner · DISC type c
Technology/Digital Product Owner at British Gas
📍 Greater Cardiff Area, United Kingdom

Jen Lewis is a Technology and Digital Product Owner at Centrica, with extensive experience within the company. She has progressed from customer service leadership into technology, specializing in digital products. Her background is enhanced by certifications in Lean Competency and UI/UX Design, showcasing a focus on continuous improvement and user experience.

She is an award winner with the Centrica Innovations Lab, highlighting her contribution to innovation within the company.

Read the full overview →
Experience
17 Years
Current Role
Technology/Digital Product Owner
Location
Greater Cardiff Area, United Kingdom
Personality Overview

How Jen shows up

Systematic
Price-Sensitive
Value Seeker

They are more likely than others to negotiate on pricing and terms. They prefer to analyze every situation thoroughly.
 They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Priorities

Topics Jen cares about

Customer Experience
Her entire career at British Gas has been customer-focused, moving from front-line support and leadership to designing digital products for those same customers.
Continuous Improvement
Holds a Lean Competency certification and previously used continuous improvement methodology to analyze and boost team performance.
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Career

Work history

12-2020
Technology/Digital Product Owner
British Gas
5-2020 - 11-2020
Interaction Designer
British Gas
12-2014 - 5-2020
Customer Service Team Leader
British Gas
8-2012 - 12-2014
Customer Service Expert
British Gas
2-2012 - 8-2012
Customer Service Advisor
British Gas
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Jen has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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