Aaron Tugwell

Researcher
DISC Type : Cs

Head of Partner Customer Delivery at British Gas

Hereford, England, United Kingdom

Overview

Aaron Tugwell is the Head of Partner Customer Delivery at British Gas, focusing on improving performance across the companys partner network. He is a data-driven leader with a passion for continuous improvement and developing teams, leveraging his Lean Six Sigma Yellow Belt certification.

There is no publicly available information about his personal life, hobbies, or interests outside of his professional career.

He has a unique educational background, having studied Plumbing Technology before advancing into high-level management and strategy roles within the energy sector.

Personality Overview

Perfectionist

ROI Seeker

Self-Disciplined

They tend to be clear about their needs and limitations and are unlikely to promise too much.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. Being observant comes to them naturally.

Topics They Care About

Partner Performance
His current and previous roles are centered on managing and improving the performance and strategy of service partners for British Gas.
Continuous Improvement
He identifies as a tenacious individual passionate about driving continuous improvement and is a certified Lean Six Sigma Yellow Belt.
Team Leadership
His personal summary highlights experience in setting up new teams, developing people, and acting as a strong, passionate leader.

Media Appearances

Aaron has no verified media appearances

Work History

1-2026
Head of Partner Customer Delivery at British Gas
8-2021 - 3-2026
Service Partner Performance and Strategy Manager at British Gas
12-2020 - 8-2021
Area Business Customer Delivery Manager at British Gas

Education

2009 - 2010
Plumbing Technology/Plumber from Mid Kent College
2004 - 2009
Information Technology from The Howard School

More Information

Social Presence :

Prographics :

Exp : 5 Location : Hereford, England, United Kingdom Job Level : Mid-senior Designation : Head of Partner Customer Delivery at British Gas
URL has been copied!

Insights For Selling To Aaron

During A Call Or A Meeting

DO's

  • Actively address their concerns around change, risk, and acceptance by users
  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • Share whitepapers or case studies that showcase measurable results instead of just telling customer stories

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Aaron is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Aaron

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Aaron move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Aaron take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Aaron

Personality Compatibility


Other British Gas Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.