Jenni Hilton

Judge
DISC Type : Dc

IT Performance Manager at Austin Community College

Austin, Texas, United States

Overview

Jenni is an IT Performance Manager at Austin Community College specializing in instructional design, ITIL, and change management. With a Masters from Purdue University and HDI certifications, she focuses on using data to improve processes. People who have worked with her describe her as smart, versatile, and a good leader.

She has a core passion for understanding behavior, an interest likely rooted in her Bachelor of Science degree from Rice University, where she studied subjects like animal biology and physiology. This academic background provides a unique lens through which she views data and decision-making in her professional life.

Jenni uniquely combines her background in biological sciences with her data analysis skills to understand and improve team processes.

Personality Overview

Quality Focused

Fast But Wary

Objective Thinker

More than the product, they care about the effectiveness of the product.  They are not focused on building rapport and relationships. They are very proud of what they do.

Topics They Care About

Process Improvement
She has extensive experience documenting existing workflows and designing future-state processes to help teams achieve their goals.
Instructional Design
A core part of her career, she has designed complete training programs for organizations like Quantum Metric and Whole Foods Market.
Data-Driven Decisions
Her profile highlights a passion for using data to understand behavior, make decisions, and drive improvements in various roles.

Media Appearances

Jenni has no verified media appearances

Work History

8-2024
IT Performance Manager at Austin Community College
8-2023 - 8-2024
Performance and Training Consultant at Austin Community College
9-2021 - 8-2023
Product Learning and Development Specialist at Quantum Metric
1-2015 - 7-2021
Instructional Designer / Digital Marketing Analyst at World Education Services
8-2013 - 1-2015
eStore Trainer at Whole Foods Market

Education

2015 - 2017
Master’s Degree from Purdue University
2002 - 2008
BS from Rice University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Austin, Texas, United States Job Level : Middle Designation : IT Performance Manager at Austin Community College
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Insights For Selling To Jenni

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Hold your ground without indulging in one-upmanship
  • Speak about competitive differentiation that your product offers

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not spend too much time focusing on product tech or features
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jenni is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Jenni

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Jenni move?

  • They can take decisions very fast if you manage to convince them.
  • Can Jenni take some risk or not?

  • The risks don’t matter much to them.

You And Jenni

Personality Compatibility


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