Jenni Hilton in

Jenni Hilton

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IT Performance Manager at Austin Community College
📍 Austin, Texas, United States

Jenni is an IT Performance Manager at Austin Community College specializing in instructional design, ITIL, and change management. With a Masters from Purdue University and HDI certifications, she focuses on using data to improve processes. People who have worked with her describe her as smart, versatile, and a good leader.

She has a core passion for understanding behavior, an interest likely rooted in her Bachelor of Science degree from Rice University, where she studied subjects like animal biology and physiology. This academic background provides a unique lens through which she views data and decision-making in her professional life.

Jenni uniquely combines her background in biological sciences with her data analysis skills to understand and improve team processes.

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Experience
12 Years
Current Role
IT Performance Manager
Job Level
Middle
Location
Austin, Texas, United States
Personality Overview

How Jenni shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jenni cares about

Process Improvement
She has extensive experience documenting existing workflows and designing future-state processes to help teams achieve their goals.
Instructional Design
A core part of her career, she has designed complete training programs for organizations like Quantum Metric and Whole Foods Market.
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Career

Work history

8-2024
IT Performance Manager
Austin Community College
8-2023 - 8-2024
Performance and Training Consultant
Austin Community College
9-2021 - 8-2023
Product Learning and Development Specialist
Quantum Metric
1-2015 - 7-2021
Instructional Designer / Digital Marketing Analyst
World Education Services
8-2013 - 1-2015
eStore Trainer
Whole Foods Market
In the press

Media appearances

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Education
2015 - 2017
Master’s Degree
Purdue University
2002 - 2008
BS
Rice University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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