Jennifer Costello

Questioner
DISC Type : c

Director of Customer Operations at Sentec

Medway, Massachusetts, United States

Overview

Jennifer has no verified overview

Personality Overview

Not Easily Convinced

Value Seeker

Systematic

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  It is quite likely of them to ask for pricing or other concessions. They prefer to do thorough analysis of any situation.

Topics They Care About

Jennifer has no verified topics they care about

Media Appearances

Jennifer has no verified media appearances

Work History

9-2023
Director of Customer Operations at Sentec
7-2023 - 9-2023
Customer Service Manager at Sentec
11-2020 - 7-2023
USA Customer Service Manager at Corin Group
4-2019 - 8-2020
Customer Service Manager at LeachGarner
8-2018 - 4-2019
CRM Marketing Manager at Anvil International

Education

1992 - 1996
Bachelor's degree from Bryant University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Medway, Massachusetts, United States Job Level : Mid-senior Designation : Director of Customer Operations at Sentec
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Emphasise more on facts and measurable benefits
  • Back up any claims with data and numbers

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Jennifer

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Jennifer take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Jennifer

Personality Compatibility


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