Jennifer Duguay

Commander
DISC Type : D

GM, US Operations and Head of Global Customer Support at Tapstitch | Make fashion

Los Angeles, California, United States

Overview

Jennifer has no verified overview

Personality Overview

Strong-Willed

Candid & Clear

Impact-Driven

They like to stay in control of the negotiation or defining of the terms.  They respond better to strong and respectful interactions. They are less concerned about the product and more about its potential impact.

Topics They Care About

Jennifer has no verified topics they care about

Media Appearances

Jennifer has no verified media appearances

Work History

11-2025
GM, US Operations and Head of Global Customer Support at Tapstitch | Make fashion
8-2025 - 10-2025
Head of Customer Support at Tapstitch | Make fashion
2-2024
Founder & CX Strategy Consultant at Asante Sana CX
7-2019 - 11-2023
Head of Customer Experience at sweetgreen
11-2018 - 6-2019
Customer Experience, Sr. Manager at sweetgreen

Education

2008 - 2013
BA from Northeastern University
2004 - 2008
Education details unavailable from Hebron Academy

More Information

Social Presence :

Prographics :

Exp : 12 Location : Los Angeles, California, United States Job Level : Senior Designation : GM, US Operations and Head of Global Customer Support at Tapstitch | Make fashion
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Refer to testimonials from well-known industry leaders
  • Hold your ground without indulging in one-upmanship

DONT's

  • Do not spend too much time focusing on product tech or features
  • Don't try too hard to forge relationships with them
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Jennifer

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • If convinced, they can reach decisions quite fast.
  • Can Jennifer take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Jennifer

Personality Compatibility


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