Jennifer Osburn

Observer
DISC Type : ic

Sr. Program Manager at Amazon

Mount Juliet, Tennessee, United States

Overview

Jennifer Osburn is a management professional with over 29 years of leadership experience, including senior program management roles at Amazon and serving as Chief of Facility Security in the U. S. Coast Guard. With a Masters degree from Walden University, she excels at transforming high-potential staff into successful, innovative leaders.

She is passionate about helping people move beyond their comfort zones to become their most authentic selves. A firm believer in continuous learning for leaders, she has taught that emotional intelligence is a fundamental trait that separates a great leader from an average one.

Jennifer successfully transitioned from a distinguished career in the U. S. Coast Guard to senior leadership roles within the tech industry at Amazon.

Personality Overview

Assertive

Example Seeker

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Leadership Development
Her profile highlights her passion for transforming staff into innovative leaders and her experience as a Master Facilitator teaching leadership principles at Amazon.
Emotional Intelligence
She has posted about the importance of emotional intelligence in leadership, stating it is a fundamental trait that can separate a great leader from an average one.
Authentic Self
Her introduction expresses a passion for "helping others move outside their comfort zones in order to become their most authentic selves. "

Media Appearances

Jennifer has no verified media appearances

Work History

12-2020
Sr. Program Manager at Amazon
12-2019 - 12-2020
Master Facilitator at Amazon
8-2017 - 12-2019
Sr. Learning & Development Program Manager at Amazon
8-2016 - 8-2017
Operations Manager at Amazon
8-2014 - 6-2016
Chief, Facility Security at U.S. Coast Guard

Education

2011 - 2013
Master's of Science (MS) from Walden University
2004 - 2007
Bachelor of Science (BS) from University of Phoenix

More Information

Social Presence :

Prographics :

Exp : 31 Location : Mount Juliet, Tennessee, United States Job Level : Middle Designation : Sr. Program Manager at Amazon
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Ask them questions to understand their needs better while staying affable
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Jennifer

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Jennifer take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Jennifer

Personality Compatibility


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