Sr. Director Customer Technical Support at Brightspeed
Titusville, Florida, United States
Overview
Jennifer Scarpino serves as the Senior Director of Customer Technical Support at Brightspeed. Her career shows a long-standing commitment to the telecommunications sector, with previous leadership roles at Brightspeeds predecessors, CenturyLink and Embarq. Notably, she has experience as a Director of EHS & Disaster Recovery, indicating a strong background in operational resilience and safety.
Topics They Care About
Customer Support
Her current role as Sr. Director of Customer Technical Support places her at the forefront of the customer experience and technical issue resolution for Brightspeed.
Operational Resilience
Her past role as Director of EHS & Disaster Recovery at CenturyLink highlights expertise in ensuring business continuity and service reliability.
Labor Relations
Was a key member of Brightspeed's Company Negotiating Committee for a collective bargaining agreement in 2024, showing involvement in employee and union matters.
Media Appearances
Jennifer has no verified media appearances
Work History
9-2025
Sr. Director Customer Technical Support at Brightspeed
Education
Jennifer has no verified education history
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Exp : 1Location : Titusville, Florida, United StatesJob Level : SeniorDesignation : Sr. Director Customer Technical Support at Brightspeed