Jennifer Scarpino

Sr. Director Customer Technical Support at Brightspeed

Titusville, Florida, United States

Overview

Jennifer Scarpino serves as the Senior Director of Customer Technical Support at Brightspeed. Her career shows a long-standing commitment to the telecommunications sector, with previous leadership roles at Brightspeeds predecessors, CenturyLink and Embarq. Notably, she has experience as a Director of EHS & Disaster Recovery, indicating a strong background in operational resilience and safety.

Topics They Care About

Customer Support
Her current role as Sr. Director of Customer Technical Support places her at the forefront of the customer experience and technical issue resolution for Brightspeed.
Operational Resilience
Her past role as Director of EHS & Disaster Recovery at CenturyLink highlights expertise in ensuring business continuity and service reliability.
Labor Relations
Was a key member of Brightspeed's Company Negotiating Committee for a collective bargaining agreement in 2024, showing involvement in employee and union matters.

Media Appearances

Jennifer has no verified media appearances

Work History

9-2025
Sr. Director Customer Technical Support at Brightspeed

Education

Jennifer has no verified education history

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Exp : 1 Location : Titusville, Florida, United States Job Level : Senior Designation : Sr. Director Customer Technical Support at Brightspeed
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