Jenny Gonsalves

Enthusiast
DISC Type : i

Chief Product and Technology Officer at Lyra Health

San Francisco Bay Area, United States

Overview

Jenny Gonsalves is the Chief Product and Technology Officer at Lyra Health, where she leads initiatives to innovate mental health care through technology. A graduate of the University of Toronto, she has an extensive background in engineering leadership from her tenure at SugarCRM. Colleagues describe her as an inspirational, personable, and motivating leader.

Jennys passion lies in mentoring and growing people to solve complex challenges with creative solutions. An advocate for women in technology, she is inspired by pioneering female scientists and leaders who have broken barriers. She joined Lyra seeking a more meaningful role with a greater impact on the world.

She holds a patent for a system and method focused on intelligent data mapping for CRM-related communication data.

Personality Overview

Non-Confrontational

Consensus Focused

Story Driven

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

AI in Mental Healthcare
Leads Lyra Health's strategy on using AI to improve client experiences, provider matching, and culturally responsive care, contributing to a new standard in the industry.
Technology for Impact
She was drawn to Lyra by a desire to do more meaningful work and use her extensive technology and product background to make a real-world impact.
Mentorship & Leadership
Her passion is growing people and teams. Recommendations consistently highlight her ability to mentor, motivate, and lead, helping others advance their careers.

Media Appearances

Breakthrough 2026 - Speakers - Lyra Health. Featured in Lyra Health

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A Conversation With 3 Women Leaders at Lyra Health. Featured in Lyra Health Blog

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Work History

9-2025
Chief Product and Technology Officer at Lyra Health
7-2020 - 9-2025
Chief Technology Officer at Lyra Health
6-2016 - 7-2020
Vice President, Engineering at Lyra Health
4-2014 - 6-2016
Vice President, Engineering at SugarCRM
7-2012 - 4-2014
Sr. Director of Software Development at SugarCRM

Education

1995 - 1999
Hon. B.Sc. from University of Toronto

More Information

Social Presence :

Prographics :

Exp : 21 Location : San Francisco Bay Area, United States Job Level : Leadership Designation : Chief Product and Technology Officer at Lyra Health
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Insights For Selling To Jenny

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jenny is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Jenny

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Jenny move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Jenny take some risk or not?

  • They can take some low-probability risks if needed.

You And Jenny

Personality Compatibility


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