Jeremy Francis

Energizer
DISC Type : I

COO at Helia at Helia

Greater Sydney Area, Australia

Overview

Jeremy Francis is the Chief Operating Officer at Helia, leveraging over 25 years of experience in technology, banking, and finance. He focuses on integrating digital business strategies with cultural and operational change to drive growth. A graduate of the University of Technology Sydney, he previously led digital transformation as CIO at Pepper Money.

He initially felt his technology background wasnt the right fit when first approached for the COO role, highlighting his significant career transition from CIO.

Personality Overview

Relationship Oriented

Imaginative

Big Picture Person

They are naturally enthusiastic, so take their promise with a pinch of salt.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Digital Transformation
Passionate about delivering digital business strategies and has led major digital transformation projects at previous companies like Pepper Money.
Operational Change
Focuses on delivering cultural, technological, and operational change to create new opportunities and drive business growth in his role as COO.
Fintech Innovation
Emphasizes using cloud infrastructure, data analytics, and AI to enhance customer experiences and automate business processes in the financial services sector.

Media Appearances

Jeremy Francis - COO - Helia - Humanising Data. Featured in Apple Podcasts

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Jeremy Francis - COO - Helia - Humanising Data. Featured in Apple Podcasts

See Now

Work History

11-2023
COO at Helia at Helia
4-2021
Chief Operating Officer at Helia
10-2017 - 4-2021
CIO, Australia at Pepper Financial Services Group
3-2016 - 9-2017
Head of Technology, Pepper Asset Finance at Pepper Financial Services Group
5-2015 - 2-2016
Head of Business Banking Technology at Westpac Group

Education

1996 - 1998
Bachelor of Information Technology from University of Technology Sydney

More Information

Social Presence :

Prographics :

Exp : 26 Location : Greater Sydney Area, Australia Job Level : Leadership Designation : COO at Helia at Helia
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Insights For Selling To Jeremy

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Be friendly and entertaining in your conversation
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jeremy is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Jeremy

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Jeremy move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Jeremy take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Jeremy

Personality Compatibility


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