Michelle Soakell-Ho

Observer
DISC Type : ic

Director of AI at Helia

Melbourne, Victoria, Australia

Overview

As Director of AI at Helia, Michelle leverages deep expertise in data governance and enablement from her prior leadership roles. She holds a PhD from the University of Auckland. Colleagues describe her as a dedicated, passionate, and committed leader who is critical to achieving project goals.



Michelle co-authored a national risk prediction model for mortality in non-cardiac surgery, applying data science to critical healthcare outcomes.

Personality Overview

Value Driven

Assertive

Example Seeker

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

AI in Finance
Her current role as Director of AI at Helia centers on applying artificial intelligence strategies within the financial and insurance industries.
Data Governance
Her career progression from Data Steward to Data Governance Leader highlights a long-standing focus on establishing robust data frameworks and practices.
Healthcare Analytics
She co-authored a significant publication on creating a risk prediction model for mortality in surgery, showcasing her expertise in applying data science to clinical settings.

Media Appearances

Michelle has no verified media appearances

Work History

7-2025
Director of AI at Helia
11-2024 - 7-2025
Senior Data Enablement Manager at Helia
5-2022 - 11-2024
Data Governance Leader at Helia
1-2021 - 5-2022
Enterprise Data Steward at Australian Unity
3-2020 - 1-2021
Data Steward at Australian Unity

Education

2010 - 2017
PhD from University of Auckland
2008 - 2009
BCom (Hons) from University of Auckland

More Information

Social Presence :

Prographics :

Exp : 11 Location : Melbourne, Victoria, Australia Job Level : Mid-senior Designation : Director of AI at Helia
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Build rapport, it will come handy to handle hard questions later
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Michelle

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Michelle take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Michelle

Personality Compatibility


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