Jess Fagionato

Sharpshooter
DISC Type : DC

LATAM Manager, DX Renewals & Growth at Adobe

Brazil

Overview

Jess Fagionato is the LATAM Manager for Renewals & Growth at Adobe, with over 11 years of experience in the tech industry. She specializes in SaaS account retention and strategic growth for the Digital Experience suite, leading her team to maximize client ROI and secure long-term contracts across Latin America.

Jess is a passionate advocate for diversity, volunteering with the Women at Adobe initiative. She is committed to continuous learning, holding an MBA and pursuing further education at London Business School. Colleagues consistently describe her as proactive, dedicated, and altruistic in her professional interactions.

She was recently promoted to lead the Latin America Renewals & Growth team after being a high-performing contributor on that same team for three years.

Personality Overview

Fast But Analytical

Precise But Practical

Thorough Evaluator

They like to act fast and expect others to do the same.  More than the product, they care about the effectiveness of the product. They are not focused on building rapport and relationships.

Topics They Care About

LATAM Team Building
Recently promoted to a management role, she is actively hiring for her Renewals & Growth team across Latin America, particularly in São Paulo.
SaaS Account Retention
Her career at Adobe has focused on strategic renewals, churn prevention, and expanding enterprise-level client portfolios within the SaaS model.
Women in Tech
Actively supports diversity and inclusion in the technology sector through her volunteer work with the "Women at Adobe" employee resource group.

Media Appearances

Jess has no verified media appearances

Work History

11-2025
LATAM Manager, DX Renewals & Growth at Adobe
12-2023 - 11-2025
Renewals Specialist at Adobe
8-2023
Volunteer @ Women at Adobe at Adobe
4-2022 - 1-2024
Solution Account Manager at Adobe
2-2022 - 4-2022
Senior Enterprise Business Development at Adobe

Education

3-2025 - 5-2025
Mastering from London Business School
2021 - 2022
MBA from Pontifícia Universidade Católica do Rio Grande do Sul

More Information

Social Presence :

Prographics :

Exp : 9 Location : Brazil Job Level : Middle Designation : LATAM Manager, DX Renewals & Growth at Adobe
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Insights For Selling To Jess

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Be respectful but crisp

DONT's

  • Avoid being too verbose
  • Avoid being a storyteller and don’t try to oversell
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jess is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Jess

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Jess move?

  • They can take decisions very fast if you manage to convince them.
  • Can Jess take some risk or not?

  • The risks don’t matter much to them.

You And Jess

Personality Compatibility


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