Jess Menna, PhD

Enthusiast
DISC Type : i

Vice President, Data Operations & Delivery at HealthVerity

Greater Philadelphia, United States

Overview

Jess Menna is the Vice President of Data Operations & Delivery at HealthVerity, specializing in managing complexity and improving systems. Her PhD research focused on leader efficacy in tech organizations, and she holds a CPHIMS certification. Colleagues describe her as exceptionally talented and organized.

Outside of her professional role, Jess shares authentic insights into her life as a mother, often writing about the challenges and humorous moments of balancing a demanding career with her family and children. She values consistency and safety in professional relationships.

Unique fact: She was once surprised to be recognized in person by someone who knew her as "Dr. Jess Menna from LinkedIn. "

Personality Overview

Amiable & Agreeable

Story Driven

Consensus Focused

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Systems & Complexity
Her career is built on thriving in complex environments where systems are "quietly breaking underneath, " applying thoughtful operating models to bring clarity and standards.
Effective Leadership
She writes about leadership styles, valuing consistency for creating safety, and is a member of Glue Club, a leadership development community.
Healthcare Data
As VP of Data Ops & Delivery at HealthVerity and a Certified Professional in Healthcare Information and Management Systems (CPHIMS), this is her core expertise.

Media Appearances

Jess has no verified media appearances

Work History

7-2025
Vice President, Data Operations & Delivery at HealthVerity
7-2025
Member at Glue Club
6-2024 - 7-2025
Vice President, R&D Operations at HealthVerity
6-2023 - 6-2024
Sr. Director, Integration & Operations (SaaS/DaaS) at HealthVerity
10-2020 - 6-2023
Sr. Manager, SaaS Integration & Support Engineering at HealthVerity

Education

Doctor of Philosophy - PhD from Columbia International University
Master of Business Administration - MBA from Western Governors University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Greater Philadelphia, United States Job Level : Senior Designation : Vice President, Data Operations & Delivery at HealthVerity
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Insights For Selling To Jess

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Give them the opportunity to lead the conversation where possible
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jess is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Jess

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Jess move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Jess take some risk or not?

  • They can take some low-probability risks if needed.

You And Jess

Personality Compatibility


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