Jessica Donley

Judge
DISC Type : Dc

Head of Customer Success at Quandary Consulting Group

Parker, Colorado, United States

Overview

Jessica Donley is the Head of Customer Success at Quandary Consulting Group, where she specializes in consulting, automation, and fostering client loyalty to drive ROI growth. Her colleagues describe her as knowledgeable, dedicated, and creative. She holds a bachelors degree from Metropolitan State University of Denver.

Jessica is the founder and Board President of the nonprofit Just Breathe Inc. , which provides support to individuals with chronic illnesses. She is also a community builder, serving as a "Qrew Coach" for local Denver developers. In her personal time, she enjoys traveling, reading, and camping with her family.

Inspired by her own journey with Multiple Sclerosis, Jessica co-founded her nonprofit to ease the challenges for others starting new infusion medications.

Personality Overview

Generally Skeptic

Features Driven

Fast But Wary

They prefer to move quickly, and expect the same from others.  They like to stay in control of the negotiation or defining of the terms. They do not care very much about building rapport or relationships.

Topics They Care About

Customer Success
As Head of Customer Success, her focus is on building lasting client relationships and ensuring they exceed their expectations.
Operational Efficiency
Believes the solution to operational challenges is aligning processes, data, and teams, rather than simply adding more tools.
Chronic Illness Advocacy
Co-founded the nonprofit Just Breathe Inc. to support others, inspired by her own personal experience as an MS warrior.

Media Appearances

Jessica Donley - Quandary Consulting Group - The Org. Featured in The Org

See Now

Work History

1-2025
Head of Customer Success at Quandary Consulting Group
10-2023 - 12-2024
Business Development Manager at Quandary Consulting Group
8-2021 - 10-2023
Senior Customer Success Manager at Quandary Consulting Group
10-2018
Board President at Just Breathe Inc.
5-2015 - 8-2021
Asset Manager at RIO Real Estate

Education

Bachelor's degree from Metropolitan State University of Denver

More Information

Social Presence :

Prographics :

Exp : 18 Location : Parker, Colorado, United States Job Level : Mid-senior Designation : Head of Customer Success at Quandary Consulting Group
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Insights For Selling To Jessica

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Be respectful but crisp

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Don’t take too much time in sending them information if they ask for any
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jessica is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Jessica

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Jessica move?

  • If convinced, they can reach decisions quite fast.
  • Can Jessica take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Jessica

Personality Compatibility


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