Jessica McCarthy

Initiator
DISC Type : Di

Director of Account Management at Spectrio

Atlanta Metropolitan Area, United States

Overview

Jessica is a Director of Account Management at Spectrio, specializing in SaaS solutions that enhance the customer journey in healthcare, retail, and manufacturing. A Kennesaw State University graduate, she is a consistent top performer with multiple sales awards and excels in strategic planning, team leadership, and client relations.

Colleagues describe her as a "hungry, " "motivated, " and "passionate" leader who is committed to excellence. She invests in personal and professional growth, having taken FranklinCovey courses for self-improvement, and focuses on developing the skills of her team members to ensure their success.

Jessica has been named Spectrios #1 Account Manager or #1 Sales Person of the Year on at least four separate occasions.

Personality Overview

Friendly Challenger

Confident

Risk-Accepting

They measure a product on its merit but can be influenced by strong testimonials.  They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.

Topics They Care About

Healthcare MarTech
Actively attends healthcare industry conferences to promote MarTech solutions that improve the patient and staff journey, showing a clear focus on this vertical.
Customer Experience
Her core professional goal is enhancing the customer journey experience by utilizing a wide array of SaaS-enabled solutions like digital signage and interactive mapping.
Sales Leadership
Leads and mentors a team of account managers, focusing on strategic planning, SOP development, and training to drive growth in key accounts.

Media Appearances

Jessica has no verified media appearances

Work History

4-2023
Director of Account Management at Spectrio
11-2017 - 4-2023
Director of Strategic Accounts & Team Manager at Spectrio
7-2012 - 11-2017
Strategic Account Manager at Spectrio
5-2012 - 6-2012
Sales Assistant (Temp) at Oppenheimer & Co.
6-2011 - 2-2012
Communications & Product Sales Manager at Physicians Business Solutions PBS

Education

2002 - 2007
Bachelor of Science from Kennesaw State University
1998 - 2002
HS Diploma from The Walker School

More Information

Social Presence :

Prographics :

Exp : 20 Location : Atlanta Metropolitan Area, United States Job Level : Mid-senior Designation : Director of Account Management at Spectrio
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Insights For Selling To Jessica

During A Call Or A Meeting

DO's

  • Get them to a point where they are ready to bat for your product internally
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Acknowledge their status and position during the conversation

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal even if they are being so themselves
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jessica is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Jessica

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Jessica move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Jessica take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Jessica

Personality Compatibility


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