Jessica Noland in

Jessica Noland

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Senior Customer Marketing Manager at LogicMonitor
📍 Austin, Texas, United States

Jessica is a customer marketing and advocacy strategist with nearly 15 years of experience in B2B SaaS. Now a Senior Customer Marketing Manager at LogicMonitor, she previously led customer advocacy at Upwork. A Texas A&M graduate, she was named a "2024 One to Watch" by the Customer Marketing Alliance. Colleagues describe her as innovative, talented, and passionate.

Her post, "Stock photography on a case study? Straight to jail! " highlights her passionate belief in creating authentic and high-quality B2B content.

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Experience
12 Years
Current Role
Senior Customer Marketing Manager
Job Level
Middle
Location
Austin, Texas, United States
Personality Overview

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Communication Style
Decision Approach
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Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jessica cares about

Customer Advocacy
This is her core expertise. She has led advocacy programs at multiple companies and is a two-time speaker at the Customer Marketing Summit.
Authentic B2B Content
She has strong opinions on creating genuine customer-focused content, believing it is foundational to building brand affinity and trust.
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Career

Work history

6-2025
Senior Customer Marketing Manager
LogicMonitor
11-2023 - 12-2024
Senior Manager, Customer Advocacy
Upwork
1-2022 - 11-2023
Customer Advocacy Manager
Upwork
8-2020 - 12-2021
Customer Marketing Manager
PeopleGrove
2019 - 2020
Engagement Marketer
Help Scout
In the press

Media appearances

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Education
Bachelor of Business Administration (BBA)
Texas A&M University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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