Jessica Nunn
Login to view DISC.Jessica leads Honeycomb.ios global Support Engineering function, viewing customer care as a key competitive differentiator and revenue protector. She built the team and its operations from scratch, lifting SLA attainment from 65% to a sustained 99%+. She holds a B.A. from Carleton College and is a certified Sprinklr Advanced Administrator.
Described by colleagues as having a "sixth sense about people and community," Jessica is recognized for her ability to delight customers and mentor her team. She is known for her collaborative, clearly communicated, and deeply understood support processes, which have proven invaluable to her cross-functional partners.
Unique fact: Jessica was selected to serve as the employee representative on Honeycombs board of directors, translating high-level financial and strategic information for the entire company.
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