Jessica Potts is the Vice President of Workforce Strategy and Operations at SSM Health, where she designs innovative solutions to improve patient outcomes and staff satisfaction. With over 15 years of experience and a Doctor of Nursing Practice, she leads the operational administration of flexible staffing strategies.
She is a prominent advocate for transforming healthcare staffing models, championing flexible, sustainable, and tech-enabled solutions. Her work focuses on evolving to meet caregivers needs, reducing reliance on costly travel nurses, and creating an environment where clinicians want to stay and grow.
Her strategies have resulted in over $130 million in savings for SSM Health by pioneering new workforce models like "gig nursing" and reducing dependency on agency staff.
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