Jessica Roberts in

Jessica Roberts

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Customer Success Manager at Decisive Data Systems
📍 Abingdon, Maryland, United States

A relationship-driven sales professional, now a Customer Success Manager at Decisive Data Systems. With a background as a Senior Account Executive, they focus on building trusted, long-lasting partnerships through honest communication. They are passionate about proactive, people-first approaches to IT and cybersecurity, aiming to deliver tailored, value-driven solutions.

This individual is committed to creating lasting community connections, guided by principles of empathy and transparency. They thrive on building genuine relationships, a value that extends through their professional collaborations and mentorship of others. Their focus is on creating partnerships that are built on a foundation of mutual trust and excellence.

Unique Fact: Their professional headline describes them as a "Jack of All, Master of Some, " reflecting a versatile and confident approach.

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Experience
23 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Abingdon, Maryland, United States
Personality Overview

How Jessica shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jessica cares about

Trusted Partnerships
Their entire professional philosophy is centered on building genuine, long-lasting client relationships that drive meaningful results through trust and transparency.
Proactive Cybersecurity
Expressed excitement for their new company's 'people-first, proactive approach to IT and cybersecurity, ' indicating a belief in preventative solutions.
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Career

Work history

4-2026
Customer Success Manager
Decisive Data Systems
9-2025 - 4-2026
Senior Account Executive
CompassMSP
12-2024 - 9-2025
Account Executive
CompassMSP
8-2022 - 12-2024
Account Executive
ConnectPay Payroll Services
4-2014 - 7-2020
Sales And Marketing Specialist
Ryan Homes
In the press

Media appearances

Jessica Roberts – Speaker Profile (Customer Success Manager at Decisive Data Systems). Featured in Sessionize
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Education
Education details unavailable
Towson University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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