Jessica Ruetschlin

Pioneer
DISC Type : Dis

Senior Director, Quality and Engineering at Asurion

Leesburg, Virginia, United States

Overview

Jessica Ruetschlin is a Director at Capital One, focusing on operations servicing strategy. An Arizona State University graduate, she has extensive experience in client management, supply chain, and operational excellence. Colleagues describe her as an inspiring, strategic, and high-integrity leader who excels at guiding global teams.

Outside of her core responsibilities, Jessica is passionate about continuous learning and professional development, recently earning certifications in business and corporate strategy. She is a dedicated mentor, consistently praised for coaching team members and helping them navigate their career growth.

Jessica has been featured as a guest expert on the topic of "Leading From A Distance. "

Personality Overview

Dynamic But Sincere

Driven But Considerate

Decisive But Friendly

They have the unique ability to win both love and respect from their team (or outsiders)  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product

Topics They Care About

Operational Excellence
Her career is focused on identifying operational improvements and driving changes to increase efficiency and reduce customer friction at Capital One and Asurion.
Client Management
She has a long history of managing high-impact client relationships, defining KPIs, and developing strategic road maps in senior roles.
People Development
Recommendations consistently highlight her role as an impactful manager and mentor who provides invaluable guidance and empowers her teams to succeed.

Media Appearances

Jessica has no verified media appearances

Work History

8-2022
Senior Director, Quality and Engineering at Asurion
7-2019 - 9-2022
Senior Director Client Program Management at Asurion
8-2018 - 7-2019
Sr. Director Customer Experience at Asurion
9-2017 - 8-2018
Director Customer Experience at Asurion
4-2015 - 9-2017
Director Client Program Management at Asurion

Education

2012 - 2016
Bachelor of Science (BS) from Arizona State University
AS from Ivy Tech Community College

More Information

Social Presence :

Prographics :

Exp : 22 Location : Leesburg, Virginia, United States Job Level : Senior Designation : Senior Director, Quality and Engineering at Asurion
URL has been copied!

Insights For Selling To Jessica

During A Call Or A Meeting

DO's

  • During followups, use calls or text if needed, they should be fine
  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • Ask them for a lunch or coffee once some rapport has been established

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jessica is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Jessica

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Jessica move?

  • They are generally fast movers and can take quick decisions
  • Can Jessica take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Jessica

Personality Compatibility


Other Asurion Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.