Jill Mabry
Energizer · DISC type IJill Mabry is the Vice President of Patient Experience at Novant Health, specializing in healthcare consulting and physician relations. A Certified Patient Experience Professional, she leverages her background from Press Ganey to drive service quality. She earned her Bachelor of Arts from the University of North Carolina at Chapel Hill.
Jill is deeply passionate about fostering a culture of teamwork and appreciation within healthcare. She frequently celebrates her teams compassion, empathy, and dedication, highlighting how their collective effort leads to a remarkable patient journey and a supportive work environment for caregivers.
She was recently named one of the top health system Chief Experience Officers to know in the nation.
Read the full overview →How Jill shows up
They are not always early adopters but can be pursuaded by leveraging strong relationships. They are people oriented, friendly and like creating new connections. Unlike C or D types, they are vocal with their opinions but not so much with their questions.
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Influence (I)
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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