Jim Black

Questioner
DISC Type : c

Chief Information Officer at FYihealth group

Calgary, Alberta, Canada

Overview

Jim Black is a senior technology executive with over 20 years of leadership experience, currently serving as CIO at FYihealth Group. An alumnus of the Ivey Business School and the University of Alberta, he is a strategic partner to executive teams, known for translating business needs into transformational technology solutions across the retail and healthcare industries.

Outside of his executive roles, Jim is an avid outdoor enthusiast who enjoys both summer and winter sports. He is married with two daughters and also has a distinct passion for restoring old muscle cars, blending his technical skills with a hands-on hobby.

He initiated robotics work with the University of Torontos Robotics and Mechatronics Institute, focusing on use cases for the retail selling floor.

Personality Overview

Not Easily Convinced

Price-Sensitive

Systematic

They prefer to fully evaluate every situation.  They are more likely than others to negotiate on pricing and terms. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Retail Technology
Has extensive experience as CIO for major retailers like Giant Tiger and Longo's, focusing on digitization, business intelligence, and digital innovation for the customer experience.
Digital Transformation
Recognized for implementing transformational IT and digital solutions to move businesses forward during periods of rapid technological change, aligning technology with executive vision.
IT & Digital Strategy
His career highlights a consistent focus on strategic planning, information security, and accountability to the Board of Directors for business vision and investment decisions.

Media Appearances

Jim Black - Chief Information Officer at FYihealth group | The Org. Featured in The Org

See Now

Work History

5-2025
Chief Information Officer at FYihealth group
3-2024 - 5-2025
SVP of Information Technology at FYihealth group
8-2019 - 9-2023
SVP & CIO at Giant Tiger
2014 - 2019
CIO at Longo's
2013 - 2014
CIO at Centric Health

Education

1995 - 1997
MBA from Ivey Business School at Western University
1992 - 1995
BSc from University of Alberta

More Information

Social Presence :

Prographics :

Exp : 28 Location : Calgary, Alberta, Canada Job Level : Leadership Designation : Chief Information Officer at FYihealth group
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Insights For Selling To Jim

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • If you have a lower priced product compared to the competition, call out the same
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jim is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Jim

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jim move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Jim take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Jim

Personality Compatibility


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