Jim Collins

Examiner
DISC Type : cs

Senior Customer Success Manager, Enterprise at Fleetio

Birmingham, Alabama, United States

Overview

Jim has no verified overview

Personality Overview

Overcautious

Process Oriented

Late Adopter

The only way to convince them is by showing them examples and ample proof.  Being observant comes to them naturally. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Jim has no verified topics they care about

Media Appearances

Jim has no verified media appearances

Work History

10-2024
Senior Customer Success Manager, Enterprise at Fleetio
4-2022 - 9-2024
Customer Success Manager, Enterprise at Fleetio
1-2003 - 4-2022
Support Services Manager at Royal Cup, Inc.
8-1999 - 12-2002
Support Services Assistant Manager at Royal Cup, Inc.
11-1998 - 8-1999
Branch Manager - Food Service Division at Royal Cup, Inc.

Education

1988 - 1992
BA from Auburn University

More Information

Social Presence :

Prographics :

Exp : 27 Location : Birmingham, Alabama, United States Job Level : Middle Designation : Senior Customer Success Manager, Enterprise at Fleetio
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Insights For Selling To Jim

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Be firm in your communication and stay in control

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jim is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Jim

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Jim move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Jim take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Jim

Personality Compatibility


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