Jim Sales

Observer
DISC Type : ic

Director of IT at CourtAvenue

Cincinnati, Ohio, United States

Overview

Jim Sales is a seasoned Director of IT with a deep history in managing multi-tiered support systems from local to global scales. An ITIL-certified professional with a BSc from the University of Cincinnati, he is described by colleagues as a "no nonsense" and compassionate leader who gets things done.

Outside of his direct professional responsibilities, he has shown an interest in the activities of major industry players like WPP and academic institutions such as Xavier University. His recent activities indicate a focus on personal and professional development through continued learning.

He recently completed a professional course on emotional intelligence, highlighting it as a key determiner of success.

Personality Overview

Curious

Value Driven

Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They ask a lot of questions and rely heavily on information and collaterals. They are generally strong communicators and are not easy to convince.

Topics They Care About

IT Support Management
He has an extensive career managing service desks and multi-tiered support through Tier III, indicating a core focus on support structure and efficiency.
AI Functionality & ROI
Recently shared a post about the importance of proving that the functionality and returns of AI can go hand in hand, showing an interest in practical AI applications.
Emotional Intelligence
He recently completed a certification in emotional intelligence, viewing it as a key element for success and personal development.

Media Appearances

Jim has no verified media appearances

Work History

1-2022
Director of IT at CourtAvenue
7-2020 - 1-2022
Manager, IT Support, WPP IT @ VMLY&R NA at WPP IT
3-2014 - 1-2022
Manager, Helpdesk at Rockfish
9-2018 - 7-2020
Manager, IT Support at VMLY&R
3-2014 - 7-2020
Manager, IT Support at VML

Education

1979 - 1985
BSc from University of Cincinnati

More Information

Social Presence :

Prographics :

Exp : 11 Location : Cincinnati, Ohio, United States Job Level : Mid-senior Designation : Director of IT at CourtAvenue
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Insights For Selling To Jim

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Be prepared for a lot of questions, answer them objectively
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jim is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Jim

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Jim move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Jim take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Jim

Personality Compatibility


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