Jimmy Costa

Inquirer
DISC Type : cd

Responsable service clients - Head of Customer Success at Groupe GPA

Greater Valence Area, France

Overview

Jimmy has no verified overview

Personality Overview

Upfront

ROI Conscious

Judgemental

They care equally about the product and its potential impact.  They respond well to confident salespeople. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Jimmy has no verified topics they care about

Media Appearances

Jimmy has no verified media appearances

Work History

4-2024
Responsable service clients - Head of Customer Success at Groupe GPA
5-2016 - 6-2024
Responsable des opérations - Head of operations at Conduent
3-2015 - 5-2017
Manageur de business - Supervisor of business services at Conduent
1-2014 - 3-2015
Responsable qualité - Chief Quality Analyst at Xerox
6-2013 - 12-2013
Conseiller clientèle at Xerox

Education

2010 - 2012
Master of Science - MS from Université Grenoble Alpes
2009 - 2010
Licence from Ecole supérieur de commerce et de gestion

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Valence Area, France Job Level : Mid-senior Designation : Responsable service clients - Head of Customer Success at Groupe GPA
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Insights For Selling To Jimmy

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that you you respond to any queries from them quickly
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Avoid repeating yourself or making generalizations
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jimmy is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Jimmy

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Jimmy move?

  • Their decision making speed is somewhere in the middle.
  • Can Jimmy take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Jimmy

Personality Compatibility


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