Joëlle Smout

Critic
DISC Type : C

Eigenaar at Emerge leiderschap

Delft, Zuid-Holland, Nederland, Netherlands

Overview

Joëlle Smout is an executive coach and consultant specializing in systemic transformation and leadership. As the owner of Emerge leiderschap and Tempesta Consulting, she leverages storytelling and system dynamics to guide leaders, primarily in the public sector. She holds a Master of Science from Leiden University.

Her professional mission is deeply personal, sparked by her own experiences as a young mother navigating government services, which ignited her passion for creating more citizen-centric public organizations. She uniquely integrates coaching with horses in her leadership programs, using the herds dynamics as a mirror for team behavior.

Unique fact: Joëlles drive to reform public services stems from her own past dependence on government aid, fueling her work to bridge the gap between systems and citizens.

Personality Overview

Information Seeker

Critic

Objective Thinker

They don’t appreciate bells and whistles unless backed by data.  They are quite likely to negotiate on pricing or other key terms. They like to do things independently and don’t look for support from others.

Topics They Care About

Narrative Leadership
Helps executives reshape their leadership story and uses organizational storytelling to connect people, improve decision-making, and drive change, particularly within the public sector.
Systemic Coaching
Focuses on uncovering hidden dynamics and persistent patterns within teams and organizations to enable fundamental and lasting transformation.
Public Sector Reform
Passionate about making public organizations more citizen-centric, a mission born from her own personal experiences with government services.

Media Appearances

Joëlle has no verified media appearances

Work History

10-2025
Eigenaar at Emerge leiderschap
1-2017
Owner at Tempesta Consulting
6-2024 - 10-2025
Afdelingshoofd (interim) HUB at O&P Rijk
11-2019 - 2-2024
Programmamanager interprovinciale arbeidsmarktprofilering at Interprovinciaal Overleg
10-2020 - 9-2023
Adviseur deelprogramma burgergerichte overheid at Ministerie van Justitie en Veiligheid

Education

2014 - 2015
Master of Science (M.Sc.) from Leiden University
2012 - 2013
Minor from Leiden University

More Information

Social Presence :

Prographics :

Exp : 8 Location : Delft, Zuid-Holland, Nederland, Netherlands Job Level : N/A Designation : Eigenaar at Emerge leiderschap
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Insights For Selling To Joëlle

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Be ready to answer many clarity-seeking questions and requests for information
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joëlle is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Joëlle

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Joëlle move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Joëlle take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Joëlle

Personality Compatibility


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