Joanna Hillier

Examiner
DISC Type : cs

Chief Clinical Information Officer at Sussex Partnership NHS Foundation Trust

Greater Brighton and Hove Area, United Kingdom

Overview

Joanna Hillier is the Chief Clinical Information Officer at Sussex Partnership NHS Foundation Trust, leveraging 25 years of clinical experience to drive digital transformation in mental health. With a background as an Occupational and Psychological Therapist and a Masters from Imperial College London, she is described by colleagues as diligent, driven, and committed to high-quality service.

Joanna is passionate about inclusive digital leadership and involves individuals with lived experience in shaping digital transformation. She is a recognized thought leader, frequently speaking at industry events like Digital Health Rewired and HLTH Europe, sharing insights on turning innovation into lasting change in mental health care.

Unique fact: She contributes to national healthcare standards as an Expert Committee Member for the National Institute for Health and Care Excellence (NICE).

Personality Overview

Status Quo Seeker

Tough To Convince

Late Adopter

They are always well-planned and adopt a systematic approach.  They tend to be clear about their needs and limitations and are unlikely to promise too much. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Digital Health Transformation
Leads the implementation of the Electronic Patient Record (EPR) and other digital initiatives to create smarter, safer care for patients.
Mental Health Innovation
Actively discusses turning innovation into lasting change, engaging with leaders from the NHS, venture capital, and private sectors at industry events.
AI in Healthcare
Highlights the importance of understanding both the opportunities and the risks of generative AI in mental health and learning disability services.

Media Appearances

Joanna has no verified media appearances

Work History

6-2021
Chief Clinical Information Officer at Sussex Partnership NHS Foundation Trust
8-2018
Cbt therapist children and young people at Sussex Partnership NHS Foundation Trust
6-2021 - 6-2022
Clinical Director for Digital at Sussex Partnership NHS Foundation Trust
8-1999
Occupational Therpaist at NHS
11-2024 - 7-2025
Expert Committee Member at NICE - National Institute for Health and Care Excellence

Education

ADI-R Trained from Compass Psychology
9-2021 - 9-2023
Master of Science - MS from Imperial College London

More Information

Social Presence :

Prographics :

Exp : 25 Location : Greater Brighton and Hove Area, United Kingdom Job Level : Leadership Designation : Chief Clinical Information Officer at Sussex Partnership NHS Foundation Trust
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Insights For Selling To Joanna

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Be firm in your communication and stay in control

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't be very accepting if that is your natural style, stay firm
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joanna is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Joanna

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Joanna move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Joanna take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Joanna

Personality Compatibility


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