Joanna Lee

Reviewer
DISC Type : Ci

Senior Customer Service Experience Data Insight Analyst at Crate and Barrel

Chicago, Illinois, United States

Overview

Joanna has no verified overview

Personality Overview

Late Adopter

Persuasive & Assertive

Challenger

They are generally good communicators and can be hard to convince.  They are likely to ask many questions and look heavily for supporting information. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Joanna has no verified topics they care about

Media Appearances

Joanna has no verified media appearances

Work History

4-2021
Senior Customer Service Experience Data Insight Analyst at Crate and Barrel
5-2017 - 3-2021
Consumer Insights Analyst at LG Electronics
5-2014 - 5-2017
Web & Social Media Specialist at Glenview Park District
1-2014 - 5-2014
Intern at AM Consulting
7-2012 - 5-2013
Public Relations and Social Media Intern at Rent The Runway

Education

2009 - 2013
BA from University of Illinois Urbana-Champaign
2005 - 2009
GED from Saint Charles East High school

More Information

Social Presence :

Prographics :

Exp : 12 Location : Chicago, Illinois, United States Job Level : Middle Designation : Senior Customer Service Experience Data Insight Analyst at Crate and Barrel
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Insights For Selling To Joanna

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Help them realize that there is no personal risk in making this decision
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joanna is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Joanna

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Joanna move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Joanna take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Joanna

Personality Compatibility


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