Joanne Urso

Questioner
DISC Type : c

Chief Member at Chief

Greater Boston, United States

Overview

Joanne Urso is the Vice President of Procurement at Bright Horizons, where she leads strategic sourcing and contract negotiations. Her career includes extensive leadership experience at Harvard University as Managing Director of Financial Services. She holds an executive education certificate from Harvard Business School and is skilled in global sourcing and supplier management.

She is passionate about empowering female executives, highlighted by her membership in Chief, a private network designed to help more women attain leadership roles. Joanne previously dedicated her time to philanthropy as the Grant Allocation Chair on the Board of Directors for the United Way.

Unique fact: Joanne is a member of Chief, a private network focused on connecting and supporting women in executive leadership positions.

Personality Overview

Price-Sensitive

Not Easily Convinced

Cautious & Analytical

It is quite likely of them to ask for pricing or other concessions.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Women in Leadership
Demonstrates a commitment to advancing women into positions of power through her active membership in Chief, a network for female executives.
Strategic Procurement
Focuses on high-level procurement functions, including global strategic sourcing, contract management, and achieving enterprise-wide financial goals for her organization.
Ethical & ESG Sourcing
Shows a focus on sustainability and governance by actively recruiting for a new Environmental, Social & Governance Director to join her procurement team.

Media Appearances

Joanne has no verified media appearances

Work History

3-2022
Chief Member at Chief
2013
Vice President at Bright Horizons
2011 - 2015
Board of Directors, Grant Allocation Chair at United Way
1-2002 - 2005
Director, Technology Services at Harvard University
1-1993 - 8-2012
Managing Director Financial Services at Harvard University

Education

2010 - 2011
Executive Education from Harvard Business School
1-2000 - 1-2001
Leadership for Change Program from Boston College

More Information

Social Presence :

Prographics :

Exp : 29 Location : Greater Boston, United States Job Level : Senior Designation : Chief Member at Chief
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Insights For Selling To Joanne

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • If you have a lower priced product compared to the competition, call out the same
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joanne is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Joanne

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Joanne move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Joanne take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Joanne

Personality Compatibility


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