Joaquin Del Toro is a customer experience leader at Scotiabank, with a background in fraud prevention and quality control. He has progressed through several roles within the bank, from specialist to his current service manager position. He holds a Licentiate degree from Universidad Latinoamericana, S. C.
He has a demonstrated interest in education, having previously worked as a university lecturer for new students at Universidad Tecnológica de México.
He was recognized with Scotiabanks "Best of the best 2024" award for his contributions to keeping the bank secure.