Joaquin Del Toro
Service manager / líder experiencia al cliente at Scotiabank
📍 Atizapán de Zaragoza, México, Mexico
Joaquin Del Toro is a customer experience leader at Scotiabank, with a background in fraud prevention and quality control. He has progressed through several roles within the bank, from specialist to his current service manager position. He holds a Licentiate degree from Universidad Latinoamericana, S. C.
He has a demonstrated interest in education, having previously worked as a university lecturer for new students at Universidad Tecnológica de México.
He was recognized with Scotiabanks "Best of the best 2024" award for his contributions to keeping the bank secure.
Read the full overview →Experience
6 Years
Current Role
Service manager / líder experiencia al cliente
Job Level
Middle
Location
Atizapán de Zaragoza, México, Mexico
Personality Overview
Personality insights not availableWe need more social data to generate the DISC analysis and selling playbook. The professional details below are still available.
Priorities
Topics Joaquin cares about
Customer Experience
His current role is focused on leading customer experience and service management at Scotiabank, a key area of his expertise.
Fraud Prevention
He has a background as a fraud specialist and recently won a company award for his work in 'keeping the bank safe'.
Career
Work history
3-2025
Service manager / líder experiencia al cliente
Scotiabank
1-2024 - 3-2025
Consultant/resolution expert
Scotiabank
10-2020 - 4-2024
Fraud AH, CRU, D2D, Revolving credit and loans specialist
Scotiabank
11-2019 - 12-2019
Analista de control de calidad
Universidad Tecnológica de México
1-2019 - 11-2019
Docente catedrático
Universidad Tecnológica de México
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
2013 - 2017
Licentiate degree
Universidad Latinoamericana, S.C.
Social presence
Other Scotiabank Employees
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