Jodie Kelsey is a Customer Contact Centre Director at Headlam Group plc, focusing on driving customer satisfaction, operational excellence, and enhancing team performance. She has over five years of experience as Head of Contact Centre Operations at UK Flooring Direct.
Jodie is committed to continuous improvement, collaborative leadership, and creating value through innovation in customer experience.
Jodie is interested in companies like BT Group and Salesforce.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Jodie has no verified education history
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