Jodie Kelsey
Observer · DISC type ciJodie Kelsey is a Customer Contact Centre Director at Headlam Group plc, focusing on driving customer satisfaction, operational excellence, and enhancing team performance. She has over five years of experience as Head of Contact Centre Operations at UK Flooring Direct.
Jodie is committed to continuous improvement, collaborative leadership, and creating value through innovation in customer experience.
Jodie is interested in companies like BT Group and Salesforce.
Read the full overview →How Jodie shows up
They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They often ask many questions and rely heavily on information and documentation. They are generally good communicators and can be hard to convince.
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Jodie has no verified education history
DISC profile (public)
Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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