Joe Goddard in

Joe Goddard

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Chief Experience & Commercial Officer at One New Zealand
📍 Auckland, Auckland, New Zealand

Joe Goddard is the Chief Experience & Commercial Officer at One New Zealand, overseeing brand, marketing, and customer experience. A University of Canterbury graduate, he has over 17 years of telecommunications experience, notably leading the rebrand from Vodafone and launching a world-first satellite-to-mobile service with SpaceX.

Originally from Blenheim on the South Island, Joe is a massive fan of the One NZ Warriors rugby league team. He balances his highly connected professional life with personal wellness, using apps like Headspace for daily meditation and listening to a single, eclectic playlist on Spotify.

He spearheaded the worlds first nationwide launch of a satellite-to-mobile service, connecting parts of New Zealand that previously had no coverage.

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Experience
22 Years
Current Role
Chief Experience & Commercial Officer
Job Level
Leadership
Location
Auckland, Auckland, New Zealand
Personality Overview

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Priorities

Topics Joe cares about

Satellite Connectivity
He is leading One New Zealand's world-first nationwide satellite-to-mobile service launch in partnership with SpaceX, frequently speaking about its benefits for remote connectivity and safety.
Customer Experience
His role is centered on being a "customer champion. " He is slated to speak at an event on leveraging AI to create exceptional and hyper-personalized customer experiences.
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Career

Work history

4-2023
Chief Experience & Commercial Officer
One New Zealand
7-2021 - 3-2023
Chief Experience & Commercial Officer
Vodafone New Zealand
7-2019 - 7-2021
General Manager of Customer
Spark New Zealand
7-2018 - 7-2019
General Manager, Consumer Segment
Spark New Zealand
7-2015 - 6-2018
GM of Finance, Spark Home, Mobile & Business
Spark New Zealand
In the press

Media appearances

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Education
2001 - 2003
Education details unavailable
The Chartered Institute of Management Accountants
1994 - 1997
Bachelor of Commerce - BCom
University of Canterbury
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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